“How do the world’s greatest managers find, focus and keep talented employees?” The Gallup Organization interviewed managers and leaders in large and small organizations to discover what the top ten percent had in common. They learned that the best supervisors tend to take an unconventional approach to overseeing staff. For example, these managers do not advocate treating everyone identically. They pay attention to the differences in style, temperament and motivation of each person and adjust their techniques accordingly. They also spend the majority of their time and energy on the most productive rather than the least effective employees. When great managers identify weaknesses in their star staff members, they find creative ways to work around those flaws rather than waste time and energy trying to fix intractable character traits. Regardless of how much experience or success you have supervising others, this book will provide new perspectives and insight. Plus, it’s a fun read.